Effective Date: August 27, 2026

Clarity HOA Management ("Clarity," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and in connection with our property and community association management services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Mailing address
• Email address
• Telephone number
• Property or unit information
• Association information
• Information submitted through website contact forms
• Communications you send to us
• Information necessary to provide association management or administrative services

In connection with our services, we may also receive personal information from homeowners associations, board members, owners, residents, vendors, financial institutions, insurance providers, attorneys, and other service providers.

Our website may automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, and general website usage information.

How We Use Information

We may use personal information to:

• Respond to inquiries and requests
• Provide HOA and community association management services
• Communicate with board members, owners, residents, vendors, and other authorized parties
• Maintain association and property records
• Process administrative requests and documentation
• Coordinate maintenance and vendor services
• Provide access to online portals or third-party services
• Maintain and improve our website and business operations
• Comply with legal, regulatory, contractual, and insurance requirements
• Protect the security and integrity of our systems and records

Sharing of Information

Clarity HOA Management does not sell personal information.

We may disclose information when reasonably necessary to provide our services, including to:

• Homeowners associations and their authorized board members
• Contractors and service providers
• Accountants and financial service providers
• Insurance professionals
• Attorneys and other professional advisors
• Software, technology, hosting, communication, and payment service providers
• Government agencies or law enforcement when required by law

We require service providers to use information only as reasonably necessary to perform services on our behalf, subject to their own legal and contractual obligations.

Association Records

Certain information maintained by Clarity may constitute official records of a homeowners association and may be subject to disclosure requirements under applicable law, governing documents, or association policies.

Clarity does not control disclosure requirements imposed on an association by law. Information contained within association records may therefore be disclosed when legally required or properly authorized.

Cookies and Website Technology

Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve user experience.

You may adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

Third-Party Websites and Services

Our website may contain links to third-party websites, owner portals, payment processors, document platforms, or other services.

Clarity is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage users to review the privacy policies of those providers.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and association records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and the law applicable to Clarity, these rights may include the right to request information regarding personal information collected, request correction or deletion of certain information, or obtain information regarding how personal information is used or disclosed.

Certain information may be exempt from these rights, including information maintained on behalf of homeowners associations, information required for legal or contractual purposes, and information that must be retained to comply with applicable law.

Clarity HOA Management does not sell personal information and does not use personal information for cross-context behavioral advertising.

Privacy requests may be submitted using the contact information below.

Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

The effective date shown at the top of this page indicates when the Privacy Policy was most recently updated.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Clarity HOA Management
Pasadena, California
Email: info@clarityhoa.com
Phone: